Can my landlord evict me for complaining about repairs?
Written by The RemedyBridge editorial team · Updated 22 August 2026 · How we write
Quick answer
Not for the complaint itself. In England, private landlords lost the Section 21 no-fault route on 1 May 2026 and now need a recognised legal ground — and asking for repairs is not one. In Wales the no-fault route still exists, but a court can refuse a possession claim brought to avoid the landlord’s repair or fitness duties. Neither country gives you complete immunity from eviction.
Key points
- Reporting disrepair is not a ground for possession in either country.
- England: Section 21 no-fault eviction ended for the reformed private rented sector on 1 May 2026.
- A landlord can still seek possession on a genuine unrelated ground — arrears, a real intention to sell, or to move in.
- Wales: sections 173, 178, 215 and 217 must be read together, and section 217 lets the court refuse a retaliatory claim.
- Rent arrears remain the biggest risk in a repair dispute — do not stop paying to force repairs.
- A possession notice is not an eviction; changing the locks without the court process may be a criminal offence.
What changed in England on 1 May 2026
Before 1 May 2026 most private tenants had assured shorthold tenancies, and a landlord could use Section 21 of the Housing Act 1988 to seek possession without proving the tenant had done anything wrong. That created an obvious problem for anyone living with disrepair: complaining carried a risk that had nothing to do with whether the complaint was justified.
On 1 May 2026 most existing assured shorthold tenancies moved into the new assured-tenancy system, and landlords in the reformed private rented sector can no longer serve new Section 21 notices. A landlord who wants possession must now identify and establish a statutory ground.
Why that is not the same as immunity
A repair complaint does not stop a landlord using a genuine ground that exists for some other reason. The grounds available in England include a genuine intention to sell, a genuine intention for the landlord or a qualifying family member to live in the property, serious rent arrears, other rent arrears, persistent late payment, certain breaches of the tenancy, and serious antisocial behaviour.
Some grounds are mandatory: if the landlord establishes the ground and meets the legal requirements, the court must make the order. Others are discretionary, and the court also has to decide whether possession is reasonable. So the question is never simply whether a notice arrived after you complained. It is which ground is being relied on, and whether the landlord can actually establish it.
If your landlord says they are selling
There is a ground for a genuine intention to sell. It carries conditions: broadly, a twelve-month protected period at the start of a new tenancy, and four months’ notice. The notice cannot be used to cut the protected period short. A real intention to sell can be a lawful reason for possession — but “I am selling” is not a label that can simply be attached to a decision made for another reason.
If your landlord says they are moving back in
There is also a ground where the landlord, or certain qualifying family members, genuinely intends to occupy the property. It has its own conditions. The existence of the ground does not entitle a landlord to invent an intention they do not have.
What if my landlord invents a possession ground?
Under section 16J of the Housing Act 1988, a landlord commits an offence where two things happen. First, the landlord knowingly or recklessly relies on a possession ground they are not entitled to rely on. Second, because that ground was relied on, the tenant surrenders the tenancy within four months, without a possession order having been made.
That second condition is the one most explanations leave out, and it decides whether the offence is relevant to you at all.
- The landlord must have knowingly or recklessly relied on a ground they were not entitled to use.
- You must have surrendered the tenancy.
- That surrender must have happened within four months beginning with the date the ground was relied on.
- No possession order must have been made.
So if you left because of a possession ground you now believe was invented or unlawfully used, section 16J may be relevant, and the offence can support an application for a Rent Repayment Order where the requirements are established. If you stayed in the property and challenged the ground instead, this particular offence does not apply on that basis — though other legal issues may still arise.
An unsuccessful possession claim does not by itself prove an offence. The statutory conditions and the landlord’s state of knowledge still have to be established.
The sequence worth recording
- You report serious disrepair.
- The landlord refuses or delays.
- You escalate the complaint.
- The landlord threatens to remove you.
- A possession ground is relied on.
- You leave because of it.
- Information later emerges suggesting the landlord was never entitled to rely on that ground.
Timing alone proves nothing. But a chronology that lines up like that is evidence, and it is far easier to keep as you go than to reconstruct afterwards.
Rent arrears are the real risk in a repair dispute
Section 21 has gone, but the arrears grounds have not. This is where repair disputes most often turn into possession cases, usually because a tenant decided to stop paying in order to force the repairs.
For tenants in the reformed assured-tenancy system, the serious-arrears ground can apply where the required level of arrears exists both when the notice is served and at the possession hearing. For monthly rent that is generally at least three months’ rent; for weekly or fortnightly rent, at least thirteen weeks’. The notice period is four weeks. There are also discretionary grounds for other arrears and for persistent late payment.
What happened to old Section 21 notices
There were transitional arrangements for notices served before the new system started. A landlord relying on an eligible pre-1 May 2026 Section 21 notice generally had to begin possession proceedings by 31 July 2026. A case properly started in time can continue through the courts after that date.
An old notice that was never validly acted on cannot now be revived as the basis of a fresh Section 21 claim. If you already have proceedings underway from the old system, do not assume the abolition automatically ended your case — get advice about those particular proceedings.
Can my landlord just change the locks?
Generally, no. There is a real difference between serving a possession notice, obtaining a possession order, and physically evicting someone. A landlord normally has to go through all three. “Get out by Friday or I’ll change the locks” is not a lawful eviction; it is a threat.
Illegal eviction and landlord harassment can be criminal offences. Conduct intended to force a tenant out can include threatening to change the locks, cutting off services, withholding keys, threats or violence, repeated intimidation, and deliberately refusing repairs as part of an attempt to make someone leave.
If you rent from a council or housing association in England
The Section 21 change should not be read as though every social housing tenancy changed on 1 May 2026. Council and housing-association tenants have different tenancy structures and different possession rules, and were never exposed to Section 21 in the same way.
- Whether you have a secure, assured or other tenancy.
- The possession ground being relied on.
- What your tenancy agreement says.
- Your landlord’s complaints process.
- The Housing Ombudsman route, where it applies.
- The landlord’s repair and housing-condition obligations.
If a possession notice arrives from a council or housing association, get advice specific to your tenancy type rather than relying on material written for private tenants. Our pages on council housing and housing association repairs cover the escalation routes.
Wales: the statutory chain that protects you
Wales has a separate system under the Renting Homes (Wales) Act 2016. Tenants are generally contract-holders and agreements are occupation contracts. The no-fault route still exists — but it runs through four provisions that have to be read together, and the last one is the protection.
Section 173 — the notice
The landlord gives the contract-holder a notice under section 173, subject to the restrictions that apply to such notices.
Section 178 — the possession claim
Section 178 provides that where the landlord has given a section 173 notice, the landlord may on that ground make a possession claim. This is the link most explanations skip, and it matters: section 217 bites on the claim, not on the notice.
Section 215 — why possession would ordinarily follow
Where the section 178 ground is established, section 215 ordinarily requires the court to make a possession order, subject to the statutory qualifications. That is what makes the next provision significant rather than decorative.
Section 217 — the retaliatory-possession exception
Section 217 is headed “Retaliatory possession claims to avoid obligations to repair etc.” It applies where the contract-holder has enforced or relied on the landlord’s obligations under section 91 (fitness for human habitation) or section 92 (keeping the dwelling in repair), and the court is satisfied that the landlord made the possession claim to avoid complying with those obligations. The court may then refuse to make the order.
What to do next
- Keep reporting the disrepair in writing, even while eviction is being threatened — an eviction threat does not make the original problem go away.
- If you first reported something by phone, follow it up in writing so there is a record: “Further to my call on 12 August, the bedroom wall remains damp.”
- Save every threat — emails, texts, WhatsApp messages, letters, voicemails and any formal notice. Do not delete a message because it is unpleasant.
- Keep paying rent unless you have taken proper advice about doing otherwise.
- If a formal notice arrives, work out which ground is being used, when it was served, the notice period and whether court proceedings have started.
- Get individual housing advice quickly if proceedings begin, if you have significant arrears, or if the locks are being threatened.
Important limitations
- This page is general information about how the two systems work, not advice about your tenancy. Possession law turns on the tenancy type, the ground relied on and the facts.
- RemedyBridge is not a law firm and does not give legal advice. We do not act in possession proceedings, and nothing here should be used as a substitute for advice from a housing specialist.
- If you have already received court papers, time limits may be running. Get help immediately rather than reading further.
You may not need us — free routes first
You can often resolve repairs for free. Depending on your situation you may be able to:
- report repairs to your landlord in writing and keep a dated copy;
- use your landlord’s formal complaints process;
- take dated photos and keep a record of what you reported and when;
- give your landlord a reasonable chance to put things right.
Frequently asked questions
- Can a private landlord in England still serve a Section 21 notice?
- Not under the reformed system from 1 May 2026. There were transitional arrangements for notices served before that date, but the ordinary deadline for starting proceedings in reliance on them was 31 July 2026 and has now passed.
- Does reporting mould stop my landlord evicting me?
- No. Reporting mould is not itself a lawful ground for possession, so it cannot be used as one. But it does not prevent a landlord seeking possession on a separate genuine ground if one exists.
- Could I get a Rent Repayment Order if my landlord uses a fake possession ground?
- Potentially, but the English offence has specific conditions. Under section 16J of the Housing Act 1988 it is not enough that a landlord knowingly or recklessly relied on a ground they were not entitled to use. You must also have surrendered the tenancy within four months of the ground being relied on, without a possession order being made. So this route may be relevant if you moved out because of a ground you later discovered was misused. If you stayed and challenged it, section 16J does not apply on that basis, although other remedies or defences may.
- What if my landlord refuses repairs because they want me to leave?
- That may raise issues beyond an ordinary repair dispute. Deliberately refusing repairs as part of an attempt to force someone out can amount to harassment. Keep evidence of the refusal and of anything connecting the repairs to pressure to leave, and get advice.
- Can I stay after a possession notice expires?
- A possession notice does not entitle a landlord to arrive and remove you. If you remain, the landlord generally needs a court order and, if necessary, lawful enforcement. Do not ignore a notice — but equally, do not assume its expiry means the locks can be changed.
- Is the position the same in Wales?
- No. Wales kept a no-fault possession route through a section 173 notice, but section 217 of the Renting Homes (Wales) Act 2016 lets a court refuse a possession claim it considers retaliatory — brought to avoid the landlord’s fitness or repair obligations under sections 91 and 92.
Sources
- Housing Act 1988, section 16J — misuse of a possession ground (legislation.gov.uk)
- Grounds for possession: guidance for tenants (MHCLG)
- Repossessing your privately rented property after 1 May 2026 (GOV.UK)
- Giving notice of possession to tenants before 1 May 2026 — transitional rules (GOV.UK)
- Rent Repayment Orders: offences — guidance for tenants (GOV.UK)
- Harassment and illegal eviction (GOV.UK)
- Renting Homes (Wales) Act 2016, section 173 (legislation.gov.uk)
- Renting Homes (Wales) Act 2016, section 178 (legislation.gov.uk)
- Renting Homes (Wales) Act 2016, section 217 — retaliatory possession (legislation.gov.uk)
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