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Written and reviewed by the RemedyBridge team · Last reviewed June 2026

Quick answer

You can contact us about a new or existing enquiry using the details in the footer of this site. To update or withdraw an enquiry, or to ask about your data, get in touch and we will help. For the fastest start, use the free anonymous check.

Key points

  • Get in touch about new or existing enquiries.
  • Ask to update, withdraw or delete your data.
  • We respond within a few working days.

Before you contact us

If your situation is urgent and there is an immediate safety risk, contact your landlord’s emergency repairs line or the relevant emergency service straight away — this is not an emergency service.

You may not need us — free routes first

You can often resolve repairs for free. Depending on your situation you may be able to:

  • report repairs to your landlord in writing and keep a dated copy;
  • use your landlord’s formal complaints process;
  • take dated photos and keep a record of what you reported and when;
  • give your landlord a reasonable chance to put things right.
See all free help options

RemedyBridge provides a free initial check for housing disrepair problems in England & Wales. The result is a guide only and never tells you that you definitely have a claim. Checking your situation is free.

Not sure where you stand?

Take the free, anonymous check — no personal details needed to start.

Check your situation