How it works
Written and reviewed by the RemedyBridge team · Last reviewed June 2026
Quick answer
First, you take a free anonymous check — no personal details needed. If your circumstances may be suitable, you can share contact details and evidence. A person then reviews your enquiry and, only with your permission, may introduce you to an our team.
Key points
- Anonymous initial check.
- You stay in control of your details.
- Human review before any referral.
- Referral only with your explicit permission.
Step 1 — Check your situation
Answer a few questions anonymously to see a provisional result. We never tell you that you definitely have a claim.
Step 2 — Add details and evidence
If suitable, you can securely share contact details and any evidence. Evidence is uploaded to private storage, never sent by email.
Step 3 — Human review and referral
A person reviews your enquiry. With your permission, we may introduce you to an our team, who decides whether they can help.
You may not need us — free routes first
You can often resolve repairs for free. Depending on your situation you may be able to:
- report repairs to your landlord in writing and keep a dated copy;
- use your landlord’s formal complaints process;
- take dated photos and keep a record of what you reported and when;
- give your landlord a reasonable chance to put things right.
Sources
RemedyBridge provides a free initial check for housing disrepair problems in England & Wales. The result is a guide only and never tells you that you definitely have a claim. Checking your situation is free.
Not sure where you stand?
Take the free, anonymous check — no personal details needed to start.
Check your situation