Free housing disrepair tools
Tools for tenants dealing with a landlord who has not done repairs: work out the deadlines your landlord has to meet, write to it, and keep a record of what happened. All free, with no sign-up, and nothing you type leaves your device.
Work out a date
- Awaab’s Law deadline checkerSee the dates a council or housing association in England has to investigate damp and mould and make your home safe.
- Landlord complaint deadline calculatorWork out when your council or housing association must acknowledge and answer a complaint at stage 1 and stage 2.
- Pre-action protocol timetableSee when a landlord should reply to a letter of claim, and when an inspection and a report are due after that.
Write to your landlord
Keep a record
Check your situation
Look things up
- Housing disrepair glossary — What the words in a repair dispute mean, in plain English.
- Housing case law — The court decisions behind repair rights, explained in plain English.
- Housing Disrepair Index — What the Housing Ombudsman found when it investigated repair complaints.
- Ombudsman decisions by landlord — Repair findings against named councils and housing associations.
- Housing disrepair statistics — Official figures on damp, hazards and repairs in England.
Frequently asked questions
- Are these tools free?
- Yes. Every tool here is free and needs no sign-up.
- Do you see what I type into the tools?
- No. The tools work in your browser. What you type stays on your device, and we do not store it or see it. The free disrepair check is different: it sends your answers to us to work out its result, and it only asks for your details if you choose to leave them.
- Are the tools legal advice?
- No. They work out dates from the rules, fill in letters and organise your records. They do not tell you whether you have a claim. For advice about your own situation, see the free help options.