Is it free?
Written and reviewed by the RemedyBridge team · Last reviewed June 2026
Quick answer
Yes — it is free to check your situation and free to have your enquiry reviewed. If there is ever any cost to you for anything further, we will always explain it clearly and in full before you decide whether to go ahead. We never hide costs.
Key points
- Free to check your situation.
- Free to have your enquiry reviewed.
- Any future cost is explained clearly, in advance.
- You always decide whether to proceed.
No surprises
There is no charge to use the check or to share your enquiry with us. If at any later stage a cost would apply to you, we will set it out plainly and in writing before you commit to anything.
You may not need us — free routes first
You can often resolve repairs for free. Depending on your situation you may be able to:
- report repairs to your landlord in writing and keep a dated copy;
- use your landlord’s formal complaints process;
- take dated photos and keep a record of what you reported and when;
- give your landlord a reasonable chance to put things right.
RemedyBridge provides a free initial check for housing disrepair problems in England & Wales. The result is a guide only and never tells you that you definitely have a claim. Checking your situation is free.
Not sure where you stand?
Take the free, anonymous check — no personal details needed to start.
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